Shipping policy

Sorata: Efficient delivery & free shipping in the Netherlands, Belgium, France, the United Kingdom, and the United States.

Enjoy free shipping & efficient delivery on all orders within the Netherlands, Belgium, France, the United Kingdom, and the United States at Sorata! Order today and your order will be processed as quickly as possible. Check our simple return policy for more information.

Enjoy efficient delivery & free shipping within the Netherlands, Belgium, France, the United Kingdom, and the United States with Sorata.

At Sorata, we strive to provide our customers with the best possible shopping experience, with efficient shipping as a core focus. Below you will find all information about our shipping policy, which is optimized for search engines to make it easier for you to find us online:

Free Shipping:

  • Free shipping on all orders within the Netherlands, Belgium, France, the United Kingdom, and the United States!
  • No shipping costs for all your favorite Sorata items.

Customer-focused:

  • Our goal is to provide you with free and efficient delivery.
  • We want you to be satisfied with your order and make your shopping experience at Sorata as pleasant as possible.

Processing & Delivery time:

  • Order deadline: Orders placed before 11:00 PM (CET) are processed the same day.
  • Fast processing: Orders are usually processed within 1-2 business days (Monday to Friday).
  • Efficient  delivery: After shipping, the delivery time is usually 3-5 business days (Monday through Friday).
  • Track your order: You can track the status of your order using the tracking number in your shipping confirmation email.
  • Possible delays: We strive for fast delivery. Our products are shipped from, among other places, China, so weather conditions or holidays may cause delays. Customers will be informed of such circumstances.

Delivery restrictions:

  • We are working hard to expand our shipping options to other countries in the future.

Shipping service:

  • Track your order: You can track the status of your order using the tracking number in your shipping confirmation email.

Returns:

Thank you for your trust in Sorata!

 

Company information:

  • Company name: DR eCom
  • Chamber of Commerce number: 93675941
  • Address: Rode Kruislaan 1134, 1111XA, Diemen, Netherlands
  • Email: info@sorata.nl
  • Phone: +31 6 12230624

Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM (CET). We aim to respond to all questions or complaints within 24 business hours.